Common queries answered
Frequently asked Questions
Yes. Here is how:
- Register an account and get your rewards points
- Add products into cart
- Proceed to cart
- Apply discount button and it will reveal the final discounted amount
All transaction currency is in Singapore Dollars (SGD)
We accept PayNow, Paylah ( SG cutomers ), Credit card ( VISA and Master Card) , Paypal
Yes. We ship internationally and you can check the shipping rate at the checkout
SG Local delivery usually takes 1-2 working days to deliver while International delivery usually take 7-15 working days depending on your country and customs clearance.
We will send you a confirmation email once shipping out and there is link to track the order
Damaged, defective or incorrect product(s) must be reported to us within 5 days of receipt (from the date you received your product).
Please email us at [email protected] ; include order number, a detailed description of problem and picture of the damaged, defective or incorrect item(s) received.
Product(s) will be replaced with an identical product (subject to availability) free of charge or refunded, whichever is preferred. International customers will be refunded.
We provide 90 days warranty for diffusers while 180 days for nebulizers.
Your satisfaction is important to us! Please fill out the quick form to send us a message or use live chat. We will be in touch as soon as we can.