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Orders

It is optional to register. You can add product into the shopping cart and check out straightly. We will retain your contact details if you choose to register an account. It can be retrieved when you login on your next visit ( reset password here). Please note that due to security reasons, we will not retain your card details.

Your information is safe at goodmart.sg and we take site and data security as a serious issue. The goodmart.sg website uses 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we’ve implemented a state-of-the-art e-commerce solution for the goodmart.sg.

Your data is kept confidential with us and will not be shared with any third parties except for using it for shipping purposes. We don’t keep any of your credit card information.

Yes. Here is how:

  1. Register an account and get your rewards points for new customer
  2. Add product into the cart
  3. Proceed to shopping cart or Checkout
  4. Click the Apply Discount button and it will reveal the final amount with your points discount applied

We accept PayNow, Paylah ( SG cutomers ), Credit card ( VISA and Master Card) , Paypal

1. At the login page, simply click “Forgot your password?”
2. You will be asked to enter your registered email address.
3. An email will be sent to you to reset your password.

To use a coupon code, please follow these steps:

  1. Add product into the cart
  2. Proceed to shopping cart
  3. Enter your Coupon Code at the box indicating ‘Coupon Code’ and click ‘apply coupon’ button
  4. Will reveal the final amount with your coupon discount applied.

All transaction currency is in Singapore Dollars (SGD)

At the moment we ship to the following countries: Asia, Europe, Australia, New Zealand, Canada and United States

No, only one discount/coupon code can be used at a time including Points rewarded.
Ongoing promotions can’t be used with rewards points.

Shipping

Yes.  At the moment we ship to the following countries: Asia, Europe, Australia, New Zealand, Canada and United States

We use either Qxpress or J&T express courier service to deliver local parcels  For international parcels, We ship  via the DHL eCommerce or other comparable logistics with tracking number provided. 

Local delivery usually takes 1-2 working days to deliver while International delivery usually take 8-15 working days depending on your country and customs clearance. 

Local delivery:  S$2.9 shiping fee for orders below $50 and free shipping above $50

International shipping:  Shipping rate will be calculated when you check out and it depends on your country. 

Damaged, defective or incorrect product(s) must be reported to us within 5 days of receipt (from the date you received your product).

Please email us at [email protected] ; include order number, a detailed description of problem and picture of the damaged, defective or incorrect item(s) received.

Product(s) may or may not be subjected to returns.

Product(s) will be replaced with an identical product (subject to availability) free of charge or refunded, whichever is preferred. International customers will be refunded.

Product Related

Yes. We provide 3 months warranty for diffusers while 6 months for nebulizers. For warranty claims,  please refer to our returns page.

Oh yes, we’ll be more than happy to help you choose your essential oils.

Simply send us an email [email protected] and we will reach you out.

Yes, we do! Just shoot as an email to [email protected] for further inquiries.

Safety Related

First, let’s be clear that there is a difference between the use of essential oils as food flavorings and their use for health purposes. Flavoring food with essential oils in the food industry is regulated by FDA, where they have the GRAS (Generally Recognized As Safe) list. However, please know that GRAS guideline is measured in Parts Per Million (PPM). To give you an idea, 1 part per million is roughly equivalent to one drop in 50 litres! This is no where near to the unsupervised, dangerous and misleading practices of ingesting essential oils at home.

While we’ve heard from big MLM companies claiming that their essential oils are ingestible because they are pure and are of ‘therapeutic grade’, this is a very unsafe practice. The concern lies not because of the purity and quality of essential oils, but the properties of the essential oils themselves that pose potential risks to the body. Harm from an essential oil is not always due to impurities or adulterations; more often it’s simply about the constituents it contains. This is not about purity; it’s about safety. Here are some possible risks when ingesting essential oils;

– Mucosal and gut lining irritation (know that essential oils are GOOD organic solvents).

– Risks of sensitization.

– Possible interaction between certain essential oils and certain medications (drug interactions).

– Unnecessary stress to the liver and kidneys since essential oil constituents are metabolized in the liver and some are excreted in urine.

In conclusion, we do not recommend ingesting essential oils casually or as a daily supplement. This type of usage requires serious considerations and consultation with a qualified clinical aromatherapist trained in this area, not with an MLM advocate.

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